Informa Group Privacy Notice
Introduction and who we are
Informa connects specialists all over the world through events and scholarly publishing. We’re a FTSE 100 company and our network of internationally respected brands help people to work smarter, make better decisions and grow in thousands of specialist markets.
Data and information are at the heart of what Informa does, and we take matters of data privacy seriously. We respect our relationships with customers, clients, visitors, sponsors, exhibitors, contributors, suppliers and colleagues, and the trust they place in us to hold their personal data.
Responsibility for your personal data
This Privacy Notice explains how the members of the Informa Group including Informa Business Media LLC (“we”, “us” or “our”) collect, use and protect personal data across our brands.
Informa is structured into four operating divisions: Informa Connect, Informa Markets, Informa Festivals, and Taylor & Francis. Within these divisions, there are sector-focused businesses, products, event and service brands, and apps including AC-U-KWIK Mobile App. Usually when we interact with you it will be through one of these brands, however they all fall within the Informa Group.
In 2024, Informa’s Tech digital businesses combined with US-listed TechTarget to create New TechTarget, a leading platform in B2B data and market access. For information regarding our joint controller arrangement with TechTarget please see the Appendix menu to the left of the screen.
International coverage and variation
Informa operates in over 20 countries, which each have varying data protection laws. This Privacy Notice applies to all Informa businesses across the world except to the extent a country-specific requirement supplements the notice. These are listed in the Appendix menu on the left.
What we collect
Personal data we may collect or process about you when you use our products and services, and that we may receive from other sources includes:
· Contact details such as name, email address, postal address and telephone number
· Educational, nationality and professional information
· Demographic information such as gender, age and birth date
· Usernames and passwords
· Payment information, such as a credit or debit card number or bank account details
· Order and purchase history
· Comments, feedback, ratings, posts and other content submitted, including survey information and interactions with our chatbots.
· Interests and communication preferences including marketing permissions where appropriate
· Location information, such as provided through a mobile app and Bluetooth beacons
· Images, including photographs and video footage, for example via CCTV or cameras in our mobile apps, or where we require a photograph on an event badge for security purposes, including biometric data for identification, or crime prevention purposes
· Audio notes, such as via our mobile apps
· Information verifying your identity such as passport details to comply with legal obligations in certain countries and to provide visa invitation letters where requested
· IP address, website and communication usage information, such as correspondence and details of your use of our website and services obtained through cookies or other tracking technologies
· Name of hotel when attending one of our events.
This personal data relates to the following categories of people:
· Prospects, customer contacts, subscribers and users in respect of our services and products
· Visitors, sponsors, exhibitors and speakers at our events
· Professionals featured in digital and print products, such as senior executive details made available through intelligence products, research, publications
· Authors, editors, and reviewers in respect of our publications
· Contacts of our service providers and business partners
We may collect this information directly from you when you register for an event or engage with our services and/or platforms. We may also collect this information from third party partners and public sources to the extent permitted by applicable data protection law. In some cases, the data we collect from third parties is provided in a de-identified form and we are only able to connect it to you, if, and when you enter your email address on one of the Informa sites.
Sensitive personal information
If collecting or storing your sensitive personal data, such as information relating to health, disability status or religious beliefs, in order to facilitate your attendance at one of our events, we will typically ask for your explicit consent. However, there are some limited situations where this will not occur, such as if you have a serious accident. If this does occur, we will ensure your privacy rights are protected. In certain limited circumstances, we may collect biometric data for identification. In such cases, we will ask for your explicit consent before the processing takes place.
Data collected by third parties at our events
In some cases, third parties attending our events may collect information about you, for example by taking a photograph of your business card on one of our event mobile apps, or by scanning your visitor badge, or a wristband. We are not the data controller of this data, cannot access the data and are not responsible for third party use. For further information, please see any relevant third-party privacy notices or the applicable terms of use for the relevant app.
Aggregated or anonymised personal data
In certain instances, your employer or another organization may provide you with access to our services. In those cases, your employer will only receive aggregate information, and not personal data about your engagement with our services. For example, we may share that a majority of employees registered with us have fulfilled a certain certification course; however, we will not provide employers with information about which of their employees fulfilled a particular course or which employees are open to recruitment opportunities. We do, however, reserve the right to alert your employer or other organization to your having been banned from our services. These instances will occur only following a breach of our Terms of Service or community standards (i.e., egregious harassment of another member, repeated instances of fraud, etc.).
Children's personal data
Most of our services and products are directed at business professionals and are not intended for children under the age of sixteen. For the majority of our events and services we do not knowingly collect personal data from users in this age group and reserve the right to delete such information if we become aware of having collected it. For a small number of our events, we may collect data of children aged 13 to 17. We do not collect personal data relating to children under the age of 13. If a child from this age group attends one of our events, the data collected will relate to the parent or guardian only.
How and why personal data is used
Product enquiries, sales and administration
If you have made an enquiry about us or our products or services, either online or over the phone, your personal data will be used to respond to the enquiry or to take other steps at your request, prior to you entering into a contract with us.
If you have purchased or registered for one of our products or services, including on a trial basis, we will use your personal data, including bank or card details, to provide you with the product or service, communicate with you about it, handle payments and recover any debts.
Call monitoring for training and quality monitoring purposes
Where one of our sales representatives speaks to you over the phone, the calls may be recorded for training and monitoring purposes.
To include professional information in our products and consulting services
If your professional personal data is relevant to our products and is freely available through public sources, such as a website related to your work or profession, listed directories, press releases, industry publications, or if you provide it to us, to the extent permitted by applicable data protection laws, we may use such personal data in the products we provide to customers, for example in subscription products, research, industry analysis and insights. We may also check your information against the information listed on available databases, to identify and verify your professional status.
If you make an enquiry or engage us to provide consulting services or research/analysis, we will collect information such as your name, country, job title, company information or academic affiliation, postal address, e-mail address and telephone number. We will use your personal data to respond to the enquiry or to fulfil consulting services.
For event and exhibition management
If you participate in one of our events as a speaker, sponsor, exhibitor or attendee, your personal data will be used in connection with the running of the event, to handle payments and recover debts. This includes our legitimate business interests in carrying out logistic, administrative and analytics activities, to ensure our events run smoothly and so that we can offer an improved experience for our customers.
We may also use your personal data to maintain databases that allow us to assess your qualities as a speaker or sponsor/exhibitor, promote events and encourage further engagement at our events, and to request references in certain circumstances.
We may share your personal data with exhibitors at the event you are going to attend, so that they can contact you in advance and arrange to meet with you during the event.
In addition, photos and videos are taken at our events, which may feature attendees, speakers, sponsors or exhibitors. Where we have taken photos and videos at our events that feature you as an attendee, sponsor or exhibitor, to the extent permitted by applicable data protection laws, those photos and videos may be used for promotional purposes. Third parties may also take photographs at our events, for example to maintain a record of stands or exhibitors they have visited. These third parties may also use your biometric information from your photograph to find pictures of you have taken during the event, to share these pictures with you. Such processing will not take place without your explicit consent. We are not responsible for the collection or use of images taken by third parties.
Where events and exhibitions use badge scanning technology, your personal data will be used to identify you at certain access points, such as to access VIP areas, seminars, entry and exit in other areas of the event. This will provide certain location information. Badges cannot be read remotely.
The personal data obtained from badge scanning will be used for access control, security and analysing visitor traffic with a view to improving the event experience for visitors and others. We may also use de-identified image data taken from cameras and/or location data collected via a mobile phone app and Bluetooth beacons to analyse visitor traffic and/or to assess attendance at particular seminars or presentations. This data may be shared with the relevant exhibitors.
You can also allow your badge to be scanned by event exhibitors. When you do so your contact details will be shared with the relevant exhibitor and used in accordance with the exhibitor’s privacy notice and any other notices or consents you are provided with or given at the event.
We may also use smart tag technology to record and monitor attendance at our live sessions, which removes the need for manual badge scanning when entering and exiting. We will share your personal data with the sponsors of the live sessions, and they may contact you with more information about their product and services. You may opt-out of receiving the smart tag or cease attendance monitoring at any time by informing our registration desk or contacting a member of our event staff.
Where we are hosting and managing a virtual exhibition or event, Informa (and any third-party platform provider acting on our behalf) will use your personal data provided during the registration process to host and manage this digital event; and also, for analyzing visitor interactions and traffic with a view to improving the event experience for visitors and provide you with a personalized experience.
When you enter virtual spaces, zones or rooms such as an exhibition booth, your personal data may be shared with the sponsor and exhibitor to allow them to engage with you subject to the attendee privacy notice you may have been provided during the registration and login process.
When using our event platform, if you choose to interact with our virtual products (e.g. virtual exhibition booths, download or bookmark companies/ content, attend sessions, watch videos, accept connections and meeting invites) then your information may be shared with the exhibitor or sponsor to allow them to engage with you. They may contact you in line with your indication of interest in their products.
When using our event app, we will be collecting your personal data, including location information, to improve your event experience and offer features such as in-app navigation, notifying you about featured sessions and recommending tailored content matching your interests. We and this event’s sponsors and exhibitors may also use the app data for analytical and marketing purposes. You may opt-out of using our app features by updating your preferences from the app settings.
For our Publishing Services
If you publish work with us, your personal data, including the personal data of any named representative or beneficiary, is used in connection with the dissemination and promotion of your published work, and fulfilment of any contractual obligations, as is necessary for the purposes of our legitimate interests as a commercial organisation. Your name and affiliation will be published as part of authored work. Personal data is also used to handle payments or for other purposes, as is necessary to perform the contract entered into with us.
In addition, we sometimes take photos and videos at events associated with your published work. Where photos and videos are taken at our events that feature you as an author, we may use those photos and videos for promotional purposes.
For marketing
We may use your personal data to send you newsletters, offers or other marketing emails that keep you up to date with our news, events and products that may be of interest. Depending on the nature of your interaction with us and applicable data protection laws, you may have actively given us your consent (i.e. opted in) or we may be entitled to rely on your implied consent or legitimate interests to market to you. The opportunity to opt out of future marketing will always be provided, and you have the right to amend your marketing preferences at any time (see Your Rights section).
In some circumstances, where you have provided your mobile telephone number, we may send marketing SMS/text messages or call you for marketing purposes, in accordance with applicable local laws. We may also send postal mailings with information on new products and events, where we have a lawful basis to do so, and you have provided us with your postal address. Many of our events and products are co-branded or sponsored by third party exhibitors or sponsors. We may share your details with these third-party partners. Where this happens, a clear notice will be provided, and you will have the opportunity to opt out or opt in to such sharing as required by applicable data protection laws. The third party partner’s use of your details will be in accordance with the notice provided and its privacy notice, and is not covered by this Privacy Notice.
For gamification
Gamification describes the incentivization of user's engagement in non-game contexts and activities by using game-style mechanics. Gamification leverages a user's natural tendencies for competition and achievement by rewarding a user for performing and repeating a specific action (e.g., sign up for an event, view a conference agenda, tag a user in a photo).
When you download and use some of our mobile applications and interact with event-specific capabilities, we may collect information about your behaviour (e.g., view an event guide, check out an event schedule, view attendee profile, send a message, add event session to your schedule) for the purposes of gamification. For each event-related activity that you perform within the mobile application, we will score your activity, compare and rank your activity with the activity information of other users. You are able to see this scoring information and to grant permission to others to see, share, edit, copy, and download that content based on your select settings.
Additionally, some of the gamification features of the mobile application services display some or all your profile information to other mobile application users when you share or interact with specific content. For example, when you add a session to your schedule, we display your profile picture and name next to the session so that other users with access to the session can see who the other attendees are. You are able to control this sharing via your settings and you may also opt out of gamification at any time.
For our client-facing marketing services
Informa will combine the personal data that they collect from you, including much of the information in the “what we collect” section above, with personal data collected from certain trusted third-party sources and use this information to create profiles in order to determine your/your company’s commercial interests.
For example, we will collate the information you provide as part of your registration for events, information you generate in connection with your attendance at events, information obtained by us using first party cookies and tracking technology on our websites and apps and certain information we obtain from third parties (such as data providers) to analyse, segment and determine which marketing segments you fall within.
This information can then be used by, or for the benefit of, our clients in different ways as part of our marketing service offering to enable these clients to undertake tailored and targeted advertising campaigns. Our clients can present individuals with information about products and services that our clients think will be of interest to them via various channels based on the marketing segments we have developed and allocated individuals to. In many cases these advertising campaigns are run by us on behalf of clients without us ever sharing any personal data with the relevant clients (including via marketing emails, and social media channels and our advertising partners who facilitate advertising on third party sites). In other cases, we may provide to client’s information that the client is unable to use to identify you in order for them to instigate their own marketing campaigns. These activities are undertaken based on your consent to receive marketing communications and if you have exercised your rights to opt out of email marketing, you will not be marketed to in connection with the marketing services we provide to clients via any channel.
The activities that we, and our third-party partners, undertake may entail automated and machine learning-based processing of data to analyse or predict behaviours and preferences (e.g. interests in certain content, services and/or at events). The algorithm will identify companies and individuals with similar characteristics to companies and individuals that we know are interested in certain services, generating a similarity score for those clients. We will then enrich the information we hold about companies and individuals and send advertising to prospects based on this analysis.
In social media
We may use your personal data to undertake advertising campaigns on social media platforms such as LinkedIn, Instagram and Facebook in order to provide information about upcoming events or new products and to ensure you only receive relevant advertising about our products and services. We may share your personal data with social media platforms so that you see advertising about our, or our partners’, products and services that we think you will be interested in when you interact with the relevant social media platform. We may also share your personal data with social media platforms to help us present relevant advertising to individuals who the social media platforms determine are likely to have similar interests to you.
We maintain presence on social media platforms, through our company and brand pages. We collect personal data when you interact with us on social media. Please note that these social media platforms may set cookies and other tracking technologies on your device when you visit their pages and when you navigate from their pages.
These platforms may share information with us about your visits to our pages (usually for statistical purposes to see how users interact with our content on social media platforms). The social media platforms are responsible for how they handle your personal data and information about their collection and use of your personal data can be found in their respective privacy notices and cookies notices.
For surveys
We may use your personal data to undertake research surveys for ourselves or on behalf of a third party. This includes your contact information, pseudonymised demographic information and any feedback or answers you provide. Surveys may be carried out digitally or face-to-face.
For customer and prospects management (including analytics and product management)
The personal data held about you, combined with other personal data legitimately obtained and shared with us by third parties or publicly available data, may be used to better understand our customers and their preferences and to improve the products and services delivered. This may include automated profiling and campaign management techniques.
Data may also be used in advertising campaigns on social media platforms such as LinkedIn, Instagram and Facebook in order to provide information about upcoming events or new products and to ensure you only receive relevant advertising about our products and services as described above.
For mobile applications and website analytics
When you visit our websites or use our mobile applications, we may combine session information or other information collected through tracking technologies, whether you are logged in or not, with personally identifiable information to understand and analyse your online experiences, improve the efficiency and operation of our websites or services and determine which events, products and services are likely to be of interest to you.
Where you consent to the use of your location data, certain mobile applications may use location data to assist you to navigate around events and bring exhibitors’ and sponsors’ products to your attention whilst you are using the app.
Our marketing related emails contain a campaign-unique “web beacon pixel” to tell us whether emails are opened, and combined with other technology, to verify any clicks through to links within the email. We may use this information for purposes including determining which of our emails are more interesting and to query whether users who do not open our emails wish to continue receiving them. The pixel will be deleted when you delete the email.
Where you subscribe to an online service, the accompanying emails similarly include a pixel. We track interaction with these emails and our online services to validate attendance for accreditation purposes, to help determine which information is of interest to you and to customise the advertisements seen on our sites.
If you do not wish the pixel to be downloaded to your device, you should choose not to click links that we send or to opt out of email marketing or online events. This information may be connected to your personal identity.
Within online membership communities, bulletin boards and chat areas
You may choose to participate in online membership communities on our sites that allow you to create and publish a profile and other personal data. These communities may provide privacy controls that allow choice in how much of your profile and other information to make public or to share with others within the community. Some platforms also provide membership of wider communities within your industry.
Privacy controls are usually found on the page on which you edit your profile, and each individual is responsible for understanding how those controls work, including default settings, and choosing how the information provided is shared and protected. By participating in these online membership communities, other members of the community may be able to view some of your personal data and you may be contacted by other participants using the information provided.
When you disclose personal data on any public community boards or chat areas on such websites, your personal data can be collected and used by anyone who views that board or area. This may result in unsolicited messages from other participants or other parties, which are outside of our control or responsibility.
However, where you engage with us in customer enquiry chat areas, this is private, and we will use any information provided to help recommend products and/or assist with confirming any order you wish to place.
For enquiries or complaints
Any personal data provided on the Contact Us page or interactive chatbots will be used to provide a response, find a resolution to the complaint or to service the request or enquiry made. The information provided will not be added to the marketing or customer prospect databases of Informa’s operating divisions.
For news alerts
The information collected when you sign up for news alerts is used to provide that service, and to understand the background and interests of our subscriber list.
In providing the service we gather statistics about how many emails are opened, using industry standard technologies including image downloads. This is to help us monitor and improve the news alerts service and information is collected and analysed at an aggregate level only.
With your permission, from time-to-time Informa may use your registration details to contact you about the news alerts service. You can unsubscribe from the service at any time using links provided within our emails.
In automated decision-making, including profiling
We use fully automated algorithm-based technologies to personalise dynamic web content based on your explicit and/or implicit interests. General profiling, such as segmentation, is carried out for the purpose of providing a more relevant experience. Additionally, in our publishing business it may be used where your answers to an application to receive a sample inspection copy of a textbook determines whether the request is granted or is implemented in certain cases, to ensure we deliver a timely and reliable service to customers. Automated decision making is never used in any way that produces a legal or similarly significant effect.
When we use these techniques, we use measures to avoid legally discriminatory biases and inaccuracies. These automated processes may result in different content being shown to you.
For fulfilment of our legal obligations including anti-fraud or anti-crime measures and screening
It is industry standard for companies to access and use certain personal data to prevent fraud and other crimes, as may be required by applicable law and regulation and best practice at any given time. If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies and may be recorded by us or by them.
To ensure we comply with international trade sanction laws and regulations, where appropriate customers, vendors and suppliers are screened against applicable sanctions lists.
We may also collect categories of personal data required by local law in order to obtain an event license or to respond to queries or requests made by law enforcement.
How we protect personal data
We recognise the importance of protecting and managing personal data. Your personal data will be treated with the utmost care and security.
We use a variety of physical and technical measures to keep personal data safe and prevent unauthorised access to or use or disclosure of it. Electronic data and databases are stored on secure computer systems with control over who has access to information using both physical and electronic means. Our colleagues receive data protection training and there is a set of detailed security and data protection notices which colleagues are required to follow when handling personal data.
While we take all reasonable steps to ensure that personal data will be kept secure from unauthorised access, we cannot guarantee it will be secure during transmission by you to a website or other services, as we do not control that transmission. We make use of HTTPS (HTTP Secure) whereby the communication protocol is encrypted via Transport Layer Security (TLS) for secure communication over a computer network
International transfer of personal data
Due to the international nature of our business and the technologies required, personal data may be processed by our colleagues, third-party service providers and partners from locations all around the world, whose data protection laws may not be as extensive as those in regions such as the European Union.
We put in place appropriate protection, including Standard Contractual Clauses where applicable, to make sure your personal data remains adequately protected and is treated in line with this notice and applicable data protection laws.
Certain country specific requirements apply to this section, as listed below in the country supplements below.
Cookies
A cookie is a small text file containing a unique identifier that is automatically placed on a user’s computer or other device when the user visits a website. For more information, please visit our Tracking Technologies page.
Third party links
This website contains links to other websites. We are not responsible for the privacy practices of these websites and do not accept any liability in connection with their content. We recommend reviewing the privacy notice of each third-party site linked from this website to determine its use of your personal data.
Who personal data is shared with
As a global multinational to provide you with our services and products, your information may be shared for specific reasons.
Sharing with Informa Group companies
We may share your personal data with other companies within the Informa Group for specific purposes. For example, other Informa companies may assist in providing our products and services, carry out internal analysis of the usage of our and their products and services, or where permitted under applicable data protection law, offer relevant products and services which might interest you.
Informa is structured into four operating divisions: Informa Connect, Informa Markets, Informa Festivals, and Taylor & Francis. Within these divisions, there are sector-focused businesses, products, event and service brands. In 2024, Informa’s Tech digital businesses combined with US-listed TechTarget to create Informa TechTarget.
Sharing with Service Providers
We may share your personal data with third parties who assist in providing our products and services and administering our business. These include IT and marketing technology host suppliers, web and data hosting providers, mailing houses, ad servers, logistics and general services contractors, debt collection agencies, onsite health and safety partners, event registration partners, sales platform providers, communication tool providers, stand designers/builders/fitters, suppliers of sponsorship/marketing/PR collateral and other event collaboration partners. Personal data will only be shared with third parties if and to the extent it is necessary for them to provide our products and services to you.
We use web chat services including Intercom, LiveAdmins, Live Chat, Casengo that allow us to connect with you and answer sales and customer services questions quickly and directly. We ensure these service providers protect your data, but these chats are intended to provide quick answers to basic service questions only, and you should not provide any sensitive information, such as bank or credit card details in these chats.
These data processors are bound to compliance through contracts in place that protect the personal data you have shared with us.
Sharing with other Organisations
We may share your personal data, including contact details and product or service interaction with trusted partner organisations for their marketing purposes, in accordance with local data protection laws and where required, with your permissions.
If you use our virtual products, such as online exhibitions, directory sites, or webinars, or if you allow your badge to be scanned at an event, we may share your information with third parties. This usually happens when you interact with them, like visiting a virtual stand, having your badge scanned, or clicking on branded content. In some cases, such as product listing sites, you may contact a supplier or exhibitor directly, and they may respond to you. Some virtual products are sponsored, and in those cases, we share collected data with the sponsor. We will inform you if a product is sponsored at the time of collection.
If Taylor and Francis provides a service to you on behalf of an organisation, which you are a member of, we will only share the necessary data to provide the service. To assist in this, we comply with various recognised Codes of Conduct such as the Geant Data Protection Code of Conduct.
We may share your personal data with clients and data providers in connection with the marketing services referred to above, who are bound to process that data strictly in compliance with applicable law.
To reorganise or make changes to our business
If we are subject to negotiations for the sale of all or a part of our business to a third party, are sold to a third party or undergo a re-organisation, we may need to transfer some or all of your personal data to the relevant third party or its advisors as part of any due diligence process. Any information that is transferred to that re-organised entity or third party will be used for the same purposes as set out in this notice, or for the purpose of analysing any proposed sale or re-organisation.
In connection with legal or regulatory obligations
We may process your personal data to comply with our legal and regulatory requirements or to respond to regulators where applicable. This may include disclosing your personal data to third parties, the court service and/or regulators or law enforcement agencies in connection with enquiries, proceedings or investigations by such parties anywhere in the world or where compelled to do so.
In some circumstances, we may be legally required to disclose your personal data because a court, the police, another judicial or law enforcement body or government entity has asked us for it.
How long your information is kept
We determine how long personal data is retained based on the following criteria:
- Purpose of Collection –We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and business requirements, further details on these purposes can be found in the section above.
- Legal & Regulatory Requirements – Certain data must be retained for specific periods to comply with legal, tax, accounting, and regulatory obligations. We will only retain personal data for as long as is necessary and as permitted by applicable laws. The retention period may vary depending on the type of data and applicable regulations. We may also continue to retain your personal data to meet our legal requirements or to defend or exercise our legal rights.
- Contractual Obligations – If data is processed as part of a contract, it will be retained for the duration of the agreement and any applicable post-contract period.
- Operational and Business Needs – Data may be retained to continue our operational and necessary business requirements under a legitimate interest
- User Consent & Preferences – Where processing is based on consent, data is kept until the individual withdraws consent or exercises their rights under data protection laws.
- Anonymization & Deletion – Once the retention period expires, data is securely deleted, anonymized, or aggregated to ensure it is no longer personally identifiable unless further retention is required by law.
These criteria ensure that personal data is retained responsibly, in line with best practices and regulatory obligations.
We may continue to retain this personal data after we have ceased such uses for certain legitimate business purposes. For example, if you have opted out of marketing communications from us, we will retain limited details about you to ensure we can honour your opt-out request.
For further information on Informa’s retention schedule, you can contact our Group Data Protection Officer at [email protected].
Your rights
Informa Group operates in countries with data protection laws that provide different rights to individuals in respect of access, deletion, rectification and limiting processing of personal data.
In order to understand the specific rights, you may have based on your location, please see the country appendices on the left.
To make a request related to the collection and/or use of your personal data you can contact Informa’s Privacy team via by clicking the “Make a Privacy Request” button above.
Updating your information and marketing preferences
We want you to remain in control of your personal data. We try to ensure the personal data held about you is accurate and up to date. We will always provide the opportunity to unsubscribe or opt out of future marketing communications.
Information on how to unsubscribe or opt out will be provided on every marketing email we send you. However, if at any stage you would like to update and/or correct such personal information, or opt-out of future marketing communications, you can request this via our request form or by sending an email to the respective teams:
Contact us
For any questions about this Privacy Policy contact our Group Data Protection Officer.
For any questions about this Privacy Policy or our use of your information, you can contact our Privacy team by clicking on "Make a Privacy Request" in the top right of this page.
You can also contact our Group Data Protection Officer at Informa PLC, 5 Howick Place, London, SW1P 1WG or email [email protected]
We hope we will be able to resolve any privacy concerns you may have. However, you always have the right to complain to any supervisory authority or other public body with responsibility for enforcing privacy laws in your country. The contact details for supervisory authorities are provided in the country supplements on the left.
Changes to this Privacy Notice
To keep up with changing legislation, best practice and changes in how we process personal data, we may revise this Privacy Notice at any time. Depending on the nature of the changes, we may update you via email if we have your personal data; or we may update the Notice without notice by posting a revised version on this website. To stay up to date on any changes, check back periodically.